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The American Dream in Recession

I have lived through 2 recessions, or at least the ones I can remember as a child growing up in Malaysia. One in the early 80’s and one in 1997. This current one will be my third. Unlike many who seem to be in denial of our current capital “R” situation (you can call it a “credit crunch”, the “great repression” or whatever suits you), I think I am like many Americans who are “realistic”. We do not need our president or the government to tell us if the economy is “fundamentally” strong. We know we are in recession when neighbors, friends and even families no longer have homes and jobs. We KNOW we are in trouble, when our life savings have diminished. Even luxury spending is slowing. The September article, VOL 158, NO.4 titled “Luxe in Flux” of FORTUNE magazine stressed that the $270 billion luxury business is not so recession-proof after all!

My first experience of a recession was when I was 6 years old in the early 80’s. All I remember was my family going bankrupt and having to shut down their retail business. I barely remember my dad selling my sister’s piano and both my father and mother working hard all the time.

But when the Asian Economic Crisis (IMF Crisis) hit in 1997, I was much older. And I remember clearly. I was a freshman, and had just moved to the U.S. The crisis started with the financial collapse of the Thai Baht (Thai currency). Thailand went bankrupt within weeks. Then neighboring countries were chipping in, trying to fend the ASEAN economy. The next thing you know, the entire economy of Asia was in deep recession.

My frustration then was not so much about being broke and stranded in a foreign country, but that NONE of my American friends or professors were even aware about this crisis let alone about the social repercussion of this crisis – violent civil wars in Indonesia. (Which I will not get into as it was too depressing.) On a personal level, I just didn‘t know how to tell my “friends” why I couldn’t hang out, that I could not attend school trips, or eat out. I was busy working 4 jobs and attending school fulltime; data entry, 2 teaching assistant gigs and full time as a designer in an architecture firm. My money went straight to tuition and rent. I barely ate. Ramen was my savior. I slept 4 hours per day for 4 years straight. My college administration showed the same ignorance as “my friends” did. When they threatened to take away my scholarships, I almost died. Administration argued I was taking too long to graduate!! I begged, cried and petitioned to have them continue my scholarships.

Of course, when a crisis hits a person or business, most would recommend asking friends or family for support, or better yet, get a loan! Even Donny Deutch from the BIG IDEA gave similar advice to entrepreneurs facing bankruptcy during his recent show. Ask for family or friends for money OR establish a good relationship with your banker, or go to your community bank.

But what if none of these ideas were an option? Back then, student loans for international students were non-existent. How was it possible for me to ask friends for money when I barely knew anyone here? How can I ask for family or friends support when all of Southeast Asia market crashed? With their currency worth so little, the exchange rate to the U.S. would be horrendous. They would have to pay 4 times more to let me stay in the U.S., to attend a private school. My problems seemed miniscule when back home families were losing homes and jumping off buildings due to the loss of 30 years of hard earned savings.

To me, getting my degree at some fancy private art school almost didn’t matter anymore compared to the survivals of these families. I had 2 easy choices; to return home, or to stay in the U.S. and fend myself. I chose to stay, as I truly believed in the American Dream then…and NOW.

At times like this, egos should not come in the way of survival. “Survive today, live tomorrow”, a mantra I came up with during my early days in the U.S. My dreams may have been shaken, but don’t take me as a negative person. I have learned so much from my hardships. I am sure many fellow Americans are going through the same ordeal with this latest U.S. crisis. Many will have to rethink their lifestyles and tighten up their purse strings. Others will have to sell off their luxury. I have learnt that the route getting to my destination may NOT be the one I like best, but it will buy me another day for my come back. Working hard may not be the only method to success I realized, but I have also learnt to work smarter. I am sure some of us have grand parents who had survived the Great Depression or WWII. I remember my godmother used to share stories of her hiding out during the Japanese invasion in Malaysia and how her family learnt new tricks smuggling potatoes to feed themselves and the neighbors. Like the old saying goes, “When there’s a will, there’s always a way.”

As creatives, we are drawn to the field of design because we want to be part of something big, to make an impact; to contribute to the betterment of the human experience. But we also have to understand global politics, sciences and markets, human-interaction and social developments. How are we to achieve all that as designers when we cannot even admit that our neighbor’s problem is also OUR problem? And that our own greed can cause pain on others. How can we ignore the importance of world partnership?

BACE blog was started with ONE main goal, to aspire to a help forum and assist other designers and small business owners. We have had many criticisms from friends and peers alike for sharing too much information on “trade” knowledge to strangers. But understand this. My husband and I believe that knowledge is meant to be shared. There is no recession proofing a person’s dream. But there are ways to gain and share knowledge so that we are all better equipped with our decision-making.

Note: I have several recommendations. As an avid CNN watcher, Fareed Zakaria of CNN/GPS has the most interesting views on global politics and finance. Read the NY Times, Businessweek and Newsweek. The Dragon’s Den on BBC channel gives a great understanding on small business and truth on investing. By understanding how China changes it trade policies or how India expands it’s education systems or Japan importing luxury goods from Italy, you will begin to see how every bit of that, DO affect your daily life! We are all connected.

Getting press – how to do a press/ media kit

Recently a fan wrote in asking us how to put a media/press kit together. I told her we are not professional press agencies or publicists but we can try to share as much information based on our experience.

For small businesses or startups, budget for a publicist or a pr firm is almost non-existent. Over the years, many have approached us, pitching they can get us into magazines, TV shows, celebrity clientele and of course the big O. Sounds all so exciting until we hear the retainer fees and discover the no-guarantee contracts. Nonetheless, we believe there are excellent publicists and pr firms out there. We are not implying that their services have no value. Actually, as your business grows, having a publicist/ pr firm may help grow your brand image as they usually have abundance of new ideas and established contacts. These people are gurus in trends, constantly searching for the next hottest gigs and certainly can offer you fresh ideas that can launch you to the next level.

But let’s just say, we have ZERO budget but still want to get some press, what do we do?

To start with, we think there are 2 types of press coverage. One is a product feature and one is an editorial/special feature on the designer, so determine what type of press you’d like. Product features are what you normally see in fashion magazines, with the product shot, pricing info, a simple description and a website or store location as to where to buy that product.

An editorial piece is more elaborate. It may or may not contain your products, but it features you, the designer or small business owner, your background, how you’ve launched your line, what made you “special,” what you are doing now, what you are planning to do in the future etc. The feature may be from one page up to four pages, with images of your products, or things that inspire you, and have course YOU! This applies to both print and TV.

What should my press kit contain?
Your press kit should represent you, your brand and your products. It could contain:
1) A cover letter or a hand written note
2) A short bio of you & company history
3) Photos/samples of your products along with description/information
4) If you have press releases, include a few
5) List some of the stores carrying your products
6) List some of the celebrities who have BOUGHT your products (taboo topic!)
7) And of course list WHY your product is so unique!

All these MUST be packaged up nicely with your company logo. PRESENTATION IS IMPORTANT.

You can also include a self-return postage label if you want samples to be returned. Of course don’t forget your business card with email and contact information and WEBSITE. A web address is essential. If your products are selected, most editors would list your websites especially if you have e-commerce. If not, they will ask for a couple of COOL stores to list.

So what happens after you send your press kits? Wait patiently! Understand that editors receive TONS of press kits everyday. It may take them 2 weeks up to 6 months before you get that special phone call or email. So don’t be to quick to give up. Allow them time to go through your line. Call them if you truly can’t wait. Maybe 2 weeks after your delivery date.

Do I need to include photos of myself?
Not necessary unless you are targeting an editorial coverage. And if an editor requests a photo of you, don’t panic and go out and hire a professional photographer. Send the best picture your significant other or friend can take – it must be what you think is YOU. You don’t have to send sexy, poser photos. And DO NOT use photos from high school, or when you looked your best years ago! Just be you and disclose all. Editors will easily drop you last minute from their publication if you try to pull a fast one. A good story of mine is that I once sent a photo of myself in front of a plate of a huge burger and chilidog with fries. I was nervous at first, but it was the most recent photo Joe took of me on our Bahamas cruise. And since my line is inspired by FOOD, it made sense to me! So off I went emailing that photo to the editor and voila. I got in! Most publications will then send their own photographer, stylist and makeup artist to make you look spectacular!

What if the publication does not have the budget to send their entourage of beauty pros but still want an amazing photo of you? When that happens, you then weigh in on hiring a professional photographer.

When to send press kits?
Deadlines for publications range from 2-6 months in advance. For instance, if you want to be in their HOLIDAY features, send your press kits by May.

How to get the names and listings of editors?
Simply pick up the magazine. You don’t even have to buy them. Go to your local bookstore, sit down and write down all the names! Most magazines have a page listing all the different editors. Look closely at the magazine; for instance, if they have a page featuring the hottest products, there is usually a listed editor that handled that feature. That is the editor you want to send your stuff to. Also note that magazines change editors ALL the time. So you may want to call up to confirm.

If you have a small budget to spare, another place to look for the list is http://www.mastheads.org.

What other press can I approach?
Blogs and design publications.

Taboo topics
A few taboo matters that relate to press I’d like to point out.
Firstly, a LOT of the FASHION magazines out there will ONLY feature you or your products if you have celebrity clientele. Don’t ask me why that is, but I am guessing, celebrity product placement is a huge industry out there. I am always torn with that angle, because we have celebrity clientele that actually BOUGHT our products, and we also have celebrity clientele that demanded free products from us. Of course we usually say NO to the latter, unless it’s for charity or a good cause. We believe celebrities do not deserve handouts as they can surely afford a $6.00 greeting card! On the other hand, some magazines really do not care about all that celebrity mumbo jumbo, but focus purely on GOOD design and innovation.

The other taboo subject, should press be given free samples?
Some of us may send free samples to press because we WANT to, on our own discretion. It’s part of our press kits. Once an editor calls you back to request for more samples, most of them will provide you with their FEDEX/UPS account # and return our samples when they are done with their photo shoots. Once in a while we get bloggers or journalists asking for samples to do reviews. WE usually stay away from them. Many of the bloggers we have dealt with, would normally ask for photos only. Some will meet you at trade shows if they want to “review” your products. But rarely do they request FREE samples. You send them samples because you want to. Feel free to ask who is paying for the shipping costs and if you are getting your samples back. The professional ones will always agree to cover shipping and return samples.

Another taboo subject is about age and appearance. Depending on the type of magazine and their demographics, some editors are looking to feature designers who are under a certain age group with a certain “look.” I think it’s safe to say we all live in a superficial world where we know of many “celebrity designer” who are NOT even that fabulous (not naming names here!) but they are featured everywhere, simply because they look HOT and they appeal to the right audience.

My time is spent mostly on my business and family. I refuse to believe that my weight, my ethnicity and where I was born would be deterring factors from getting featured! So a BIG THANKS to those magazines and bloggers who have featured my products and me in the past. If they can feature a 5’7”, 150lbs, Malaysian born Chinese woman, FOB (FRESH OF THE BOAT) designer, who speaks with thick Chinese accent, they have no problem featuring everyone else!
So, GO GET THEM PEOPLE!! Get your press kits together and good luck to you all! – Mel Lim ☺

The Young and The Restless by Cindy Ng

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Origami Bijou by Cindy Ng

No, it is not an article about your favorite soap opera. It’s an article that is literally about the young people and the restless people. My name is Cindy Ng and I run Finger Magic / Origami Bijou as well as an origami design boutique based in the San Francisco Bay Area. I am young, I can pass for 18 years old and it gets worse, my voice sounds like Mickey Mouse! Despite these “unique” qualities, I am a restlessly hardworking individual who started running my own business 5 years ago. I believe I am highly qualified to start a discussion about my squeaky voice, youth and how that plays out in the professional arena.

To begin, the voice stigma became most apparent when I was 14. I was working at my father’s print shop and had to call the bank – the customer representative would not speak to me and actually asked to speak to an adult. I was offended because I couldn’t get my job done! I am now 26 years old, and sad to say that still happens today and I still have the high-pitched voice.

Next, comes the problem of my age. There might be some truth where small business owners that just started are ignorant or inexperienced, but that applies to everyone regardless what age you are. In the first couple of years, companies would ask me to design origami pieces or brainstorm ideas with them. Of course, that made sense since I also have a business degree in economics from UC Davis. (But knowing your 4 P’s in marketing is completely different from executing the concept!) Right off the bat, it would often appear to be a nice collaboration, until it was too late. CINDY WAS WORKING FOR FREE!!!

It may seem that a young age coupled with a youthful voice is not quite the winning combination to running a business or climbing the corporate ladder. I think quite the contrary. With young age, comes the abundance of energy, innocence, aspirations, idealism, enthusiasm and joie de vivre! Yes you may get taken advantage of when you are young, but that applies to a lot of other budding businesses. I agree that with age we will grow emotionally and with this we will be able to adapt to problems and deal with human interactions better, at a sophisticated and more civil level. But age does NOT hinder my ability to produce work, my industrious work ethic, or my determination to grow and succeed.

Hence, empower yourself! Once you start respecting yourself, you will able to demand your worth! Nobody should ever work for free, no services should be traded, and that products should never be paid with meager back-page endorsement or tiny 1-line editorial print feature. The last five years have been a road of self-discovery. As an entrepreneur and a designer, I have learned to accept that though I may not be able to change people’s common perceptions but I CAN change and grow myself. I know I am equally qualified and as smart as everyone else in my industry. I simply needed to let go of my own self-limiting thoughts.

Yes it may take an extra effort to impress a fellow professional or a possible client, and convince him/her that I am no longer in high school or college. But one trick I’ve learned that works quite well is that I do not speak unless it is of VALUE. Talking out of my ass is wasting other people’s time, and worse – my own time.

Essentially, I’ve come to embrace my perceived negative qualities and turn them into assets. Today my squeaky voice is my most valuable and distinctive asset. Many individuals I encounter now say, “Oh! I remember you!” It really is part of my brand recognition when I stand out among a sea of competitors.

In regards to coming to terms with my vibrant youth, I lovingly tell myself, “I am always the youngest and most responsible owner at a tradeshow, while most of my friends are having hangovers from a rough Friday night out clubbing.” And THAT is truly as young and as restless as you can get!

Note from BACE:
We thank Cindy from writing such a beautiful and sincere heartfelt piece. You can also check out Cindy’s Origami Blog here.